By proceeding with the booking, you confirm that you have understood and agreed to the following terms and conditions:

1. For medical reasons we are unable to treat those who;

+ Have had or are planning to have a Corona Vaccination within the two week period before, and three week period after scheduled treatment.
+ Have severe active acne in the treatment area and/or those using steroids, chemical peels or retinol in the two weeks prior to appointment.
+ Have an active cold sore/oral herpes on day of treatment
+ Have been on antibiotics within the past two weeks for facial/oral infection.
+ Are immunocompromised and/or unwell on the day of the appointment - Flu/Cold/Virus ( to prevent complications ).
+ Have had facial surgery in the past 12 months.
+ Have had dermal filler elsewhere in the past 12 weeks ( there is a risk of complications with mixing products ).
+ Are undergoing, or have received chemotherapy within the last 6 months/or are on any autoimmune medication. Autoimmune medication must be stopped 6 months prior with a doctor’s note.
+ Are medically unfit for treatment.
+ We feel are not ready, or suitable for treatment.
It is important to note that it might take multiple treatments to achieve your desired result. Although it may be expensive to build initially, maintaining results are easy once you get there. Regardless, you should not begin a journey until you are ready to commit. Certain treatments are temporary and require upkeep once or twice a year. This is paramount to consider before booking.

You are able to reschedule your appointment online yourself up to 48 HOURS before your scheduled appointment. All re-scheduling can be done via your confirmation email. Failure to do so within this 48 HOUR period will result in loss of your booking fee. Your appointment can be rescheduled once only. Further reschedules require a new booking entirely and your booking fee will be lost.

1. We reserve the right to see a Valid ID prior to treatment. If you are not able to provide ID when asked we will not be able proceed with treatment and you will lose your booking fee.

2. We are uninsured to treat with children on the premises. If you arrive with anyone under the age of 10, sadly, we will not be able to proceed with treatment and you will lose your booking fee.

3. We cannot guarantee that we will be able to see if you arrive more than 5 minutes late to your booking. You may be refused by the clinic and may lose your booking fee.

4. We cannot accept bookings made on behalf of someone else. We are not able to transfer bookings or booking fees to another individual.

5. Booking fees are NON-REFUNDABLE under ANY CIRCUMSTANCES.

6. You acknowledge that your deposit payment is a booking fee in exchange for an allocated and reserved time slot of your choice, otherwise known as ‘a service’.

7. You confirm that you have personally registered your details and reserved a time allocation that you are committed to. Should your circumstances change and you are no longer able to attend your booking, you accept full liability and thus forfeit your booking payment to the company.